On September 29, 2026, Meta Newsroom published an update on the “One Step Ahead” Asia-Pacific anti-scam education campaign. Meta says the campaign began in May 2026 and has reached more than 303 million people in 18 countries, generating over 1.3 billion impressions and more than 1.2 million link clicks. The announcement also lists Taiwan partners including MyGoPen, the Criminal Investigation Bureau and ADI. These are figures reported by Meta for the campaign, not Taiwan-market results or brand conversion rates. For businesses, the important change is not another safety message; it is that the question of which account is trustworthy is increasingly being shaped jointly by platforms, public agencies and local organizations.
The announcement says the campaign was designed around three principles for content on Facebook and Instagram: advice should be practical, easy to act on and provided by a source people trust. Meta also describes existing safety tools and education, including two-factor authentication, passkeys, Security Checkup, Privacy Checkup, WhatsApp’s Linked Device Warning and group privacy settings. These are tools and content listed in the announcement; they do not mean every tool is controlled directly by a business account, or that every new feature is rolling out in Taiwan at the same time.
Meta says the “Know Your Local Resources” element reached more than 27.4 million people across 14 markets and directed users to reporting and support organizations in their own countries. It also says the campaign will continue through the end of 2026, with more tools, localized resources and partnerships to come. The distinction between available and announced matters: businesses can review existing account-security settings and cite credible local reporting channels today, while future tools and resources remain announced plans and should not be treated as already available.

For Taiwanese brands, the most immediate risks are impersonation accounts, fake customer service and stolen advertising or administrator access. As anti-scam education makes consumers more cautious, a brand that only says “look for the official account” leaves the identification burden entirely with the customer. Businesses should create one verifiable path covering the official account, customer-service entry point, payment page and reporting method, then make sure customer service, social and e-commerce teams use the same language.
My view is that this also changes the standard for trust in content marketing. Safety warnings do not need to dominate every post, but promotions, giveaways, direct messages, payments and external links should clearly state what the brand will never request, such as passwords, one-time codes or remote access. Hypothetical execution example: if a Taiwanese e-commerce company faces impersonation during a promotion, it could place one customer-service route in a pinned official post and an automated reply, then run a simulated message to test whether staff direct customers to the correct channel. This is an execution example, not a solution supplied or guaranteed by Meta.

Businesses should not infer greater trust directly from impressions. A more useful sequence is to confirm that accounts and permissions have clear owners, then check whether customers can find an official route without relying on an individual employee, and only afterward assess whether content reduces confusion. Before execution, establish a baseline covering impersonation reports, types of suspicious messages received by customer service, clicks from social channels to the legitimate service route, and the share of employees who complete security training and enable two-factor authentication. The business must verify which of these data points it can actually obtain.
The hypothetical case above can be tested in a four-week cycle: audit accounts, administrators and external links in week one; standardize customer-service language and publish a safety reminder in week two; run an employee exercise without real personal data in week three; and compare report categories, misdirected contacts and clicks to the legitimate route in week four. These measures show process performance, not the absence of scams or guaranteed sales growth. If a metric worsens, identify the break in the entry point, wording or permissions before adding media spend; Meta’s regional campaign figures are not a reason to copy its media budget.

Primary source:Meta Newsroom — Meta Partners With Government Agencies, Law Enforcement, and Safety Organizations to Launch Regional Anti-Scam Education Campaign(2026-09-29)。Analysis: Millennium Strategy editorial team. Images are AI-created illustrative scenes.
